Legal

Acceptable Use Policy

Last updated: November 2026

This Acceptable Use Policy (“AUP”) outlines the rules and restrictions for using the services provided by EZ Host Pro (“we”, “us”, “our”). By using our hosting, domain, or related services, you agree to comply with this AUP. Violations may result in suspension or termination without refund.

1. Purpose of This Policy

The AUP ensures:

Network stability
Security
Legal compliance
Protection of customers
Prevention of abuse

This policy applies to all services, including shared hosting, reseller hosting, VPS hosting, dedicated hosting, email hosting, and domain services.

2. Prohibited Activities

You may NOT use our services for any of the following:

Illegal Activity

Hosting illegal content
Distributing copyrighted material without permission
Fraud, identity theft, or impersonation
Hosting phishing pages
Running scams or deceptive services
Violating local, state, federal, or international laws

Security Violations

Malware, viruses, trojans, worms
Botnets or command‑and‑control servers
Hacking tools or exploit kits
Unauthorized access attempts
Port scanning or network probing
Denial‑of‑service (DoS/DDoS) attacks

Spam & Unsolicited Email

Sending bulk unsolicited email
Using purchased email lists
Hosting spam landing pages
Running mail servers that violate RFC standards

Spam complaints may result in immediate suspension.

Resource Abuse

You may not:

Overload CPU, RAM, or I/O
Run processes that degrade server performance
Store excessive files beyond plan limits
Use shared hosting for heavy applications
Run continuous background tasks
Use hosting for video streaming or file distribution unless permitted

Adult Content

Hosting adult, explicit, or pornographic content is prohibited unless your plan explicitly allows it.

Cryptocurrency & High‑Risk Activities

Cryptocurrency mining
High‑risk financial services
HYIP programs
Ponzi schemes
Forex trading bots
Gambling (unless permitted by law and your plan)

Intellectual Property Violations

You may not host:

Pirated software
Cracked scripts
Warez
Illegal downloads
Copyrighted media without rights

3. Email Usage Rules

Email services must comply with:

Sending limits
Spam prevention rules
Authentication requirements (SPF, DKIM, DMARC)

We may throttle or suspend accounts that violate email limits.

4. Server & Network Security

You agree to:

Maintain updated CMS installations
Use secure passwords
Keep plugins/themes updated
Remove vulnerable scripts
Protect your account from unauthorized access

We are not responsible for compromised accounts due to weak security practices.

5. Fair Use Policy

Shared hosting resources are shared among multiple customers.

We may:

Limit resource usage
Throttle processes
Suspend accounts causing instability

This ensures fair access for all customers.

6. Reseller Responsibilities

Resellers must ensure their clients comply with this AUP.

Resellers are responsible for:

Abuse complaints
Security issues
Customer violations

Failure to enforce compliance may result in suspension.

7. Reporting Abuse

To report abuse, contact:

Email: support@ez-hostpro.com (put “Abuse report” in the subject). Include:

Domain name
Description of violation
Evidence or logs

We investigate all reports promptly.

8. Enforcement

We may take any of the following actions:

Warning
Temporary suspension
Permanent suspension
Termination without refund
Removal of harmful content
Legal reporting (if required)

Severity depends on the nature of the violation.

9. Changes to This Policy

We may update this AUP at any time. Continued use of our services constitutes acceptance of updated terms.

10. Contact Information

EZ Host Pro Support: support@ez-hostpro.com Website: ez-hostpro.com

Contact form: Contact Us